Training in Computer Support - Update

By Jason Kendall

Congratulate yourself that you're on the right track! A fraction of the population enjoy their work and find it stimulating, but vast numbers simply moan about it and take no action. Because you've done research we have a hunch that you're at least considering retraining, so you've already stood out from the crowd. Take your time now to research and follow-through.

Before you make decisions on any career courses, discuss your thoughts with an industry expert who can help you sort out which area will be right for you. Someone who can get to know your personality, and find out what types of work suit you:

* Is having company at work important to you? Are you better with new people or those you know well? Or you may prefer task-orientated work that you can complete alone?

* What do you require from the market sector you work in? (Things do change - look at the building trade, or banks for example.)

* Once you've trained, how many years work do anticipate working, and will the market sector offer you that opportunity?

* Are you concerned with regard to the chance of getting new work, and keeping a job until you plan to retire?

We would advise that you consider Information Technology - it's well known that it is one of the few growth sectors. It's not all nerdy people looking at computer screens constantly - naturally some IT jobs demand that, but the majority of roles are carried out by people like you and me who get on very well.

A useful feature provided by many trainers is job placement assistance. This is to assist your search for your first position. With the growing demand for appropriately skilled people in this country right now, there's no need to become overly impressed with this service however. It's not as difficult as you may be led to believe to get a job as long as you've got the necessary skills and qualifications.

Having said that, it's important to have help and assistance with preparing a CV and getting interviews though; also we would encourage any student to get their CV updated right at the beginning of their training - don't put it off till you've finished your exams.

It's not unusual to find that you'll secure your first job whilst you're still studying (occasionally right at the beginning). If your CV doesn't show your latest training profile (and it's not being looked at by employers) then you don't stand a chance!

Most often, a specialist locally based recruitment consultancy (who will, of course, be keen to place you to receive their commission) is going to give you a better service than a centralised training company's service. They should, of course, also be familiar with the local area and commercial needs.

Not inconsiderable numbers of men and women, apparently, put a great deal of effort into their studies (sometimes for years), and then just stop instead of trying to get the right position. Market yourself... Do your best to put yourself out there. A job isn't just going to bump into you.

Of course: a training course or a qualification isn't what this is about; the career you're training for is. Far too many training organisations completely prioritise the piece of paper.

Don't let yourself become one of the unfortunate masses who select a program that seems 'fun' or 'interesting' - and end up with a plaque on the wall for a career they'll never really get any satisfaction from.

Spend some time thinking about earning potential and what level of ambition fits you. This will influence what precise certifications will be expected and how much effort you'll have to give in return.

Talk to an experienced industry advisor who understands the work you're contemplating, and who can give you a detailed run-down of what you actually do in that role. Getting all these things right well before beginning a training course makes a lot of sense, doesn't it?

Looking at the myriad of choice out there, does it really shock us that the majority of trainees get stuck choosing the job they could be successful with.

As having no previous experience in the IT industry, in what way could we understand what someone in a particular job does?

Consideration of the following issues is most definitely required when you want to reveal the right answers:

* Personality plays an important role - what things get your juices flowing, and what are the areas that really turn you off.

* Are you aiming to achieve a closely held dream - like working for yourself someday?

* Does salary have a higher place on your priority-scale than some other areas.

* Often, trainees don't consider the work involved to gain all the necessary accreditation.

* You need to appreciate the differences between each area of training.

In all honesty, it's obvious that the only real way to research these issues will be via a meeting with someone that understands Information Technology (as well as it's commercial needs and requirements.)

You have to be sure that all your exams are current and what employers are looking for - you're wasting your time with programmes which provide certificates that are worthless because they're 'in-house'.

From a commercial standpoint, only top businesses such as Microsoft, Cisco, Adobe or CompTIA (as an example) really carry any commercial clout. Nothing else makes the grade. - 33394

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